PRIVACY
POLICY
Last updated: September 2026
NONSENSE ("we", "us", "our") operates the website nonsense.family and the associated app. This Privacy Policy explains what personal data we collect, why we collect it, and how you can exercise your rights under Swiss and EU data protection law.
By using our site or placing an enquiry, you agree to the collection and use of information described here.
1. Data We Collect
- Contact details — name, email, and (if provided) phone number, collected when you submit an enquiry or join the waitlist.
- Order details — the products, sizes, and pickup preferences you submit as part of an enquiry.
- Messages — any text you send us through the contact form or one of our request forms.
- Usage data — anonymised analytics such as pages visited and events tracked to improve the site.
2. Why We Use It
- To process and fulfil your product enquiries and event pickups.
- To respond to print and design requests.
- To send you updates if you subscribe to the newsletter (you can opt out at any time).
- To improve the website and understand how it's used.
3. Legal Basis
We process your data on the basis of your consent (Art. 6 para. 1 lit. a GDPR / Art. 13 nFADP), to perform a contract or pre-contractual steps (lit. b), and for our legitimate interests in running and improving the studio (lit. f).
4. Sharing
We do not sell your data. We only share information with service providers who help us operate the site and fulfil orders (for example hosting, email, and analytics providers), and only to the extent necessary. Such providers process data on our behalf and are bound by confidentiality obligations.
5. Retention
We keep your data only as long as needed for the purpose it was collected — typically for the duration of an order and any follow-up, then deleted or anonymised unless a longer retention period is required by law.
6. Your Rights
- Access, rectify, or delete your personal data.
- Restrict or object to processing.
- Withdraw consent at any time without affecting prior processing.
- Lodge a complaint with the competent data protection authority (for Switzerland: the FDPIC).
7. Security
We take reasonable technical and organisational measures to protect your data against unauthorised access, alteration, or disclosure. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.
8. Contact
For any privacy-related questions or to exercise your rights, email us at info@nonsense.family or write to NONSENSE, Basel, Switzerland.